TroubleTrakkerPRO Demo 4
Customizing your work report.
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DEMO 4: Allow technicians to report all work performed and whether the problem has been solved.
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When a technician does work to a problem assigned to them, they use the Write a Work Report function to file an electronic report on what they did to solve the problem.
 
This is the simple work report form.
 
This is a more complex work report form.
 
You can also add your own custom fields to this work report. Dependant on your problem tracking needs, you can add custom fields to the work reports your technicians file. You can make these fields mandatory or optional, and also use them as a basis for searching through your records.
 
Here is what the work report form will look like after customization.

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Heavy Widget Manufacturing Concern Active User:  Charley Truckman Networks & More! Inc.
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Write a Work Report
Select from the options below then click "Process" to run the report.

Required field Indicates required field.
Date:
Required field
Start time:
: Required field
End time:
: Required field
Mileage:
Percentage:

Problem Report:
Required field
 
Work Invoice # Required field
Additional Personnel
Status:Required field
Problem solved
Problem can't be fixed by assigned tech
Problem not solved - still working
 
 
Work Done:Required field

 
Networks & More! Inc.