TroubleTrakkerPRO Demo 4
Advanced work reporting.
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DEMO 4: Allow technicians to report all work performed and whether the problem has been solved.
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When a technician does work to a problem assigned to them, they use the Write a Work Report function to file an electronic report on what they did to solve the problem.
 
This is the simple work report form.
 
This is a more complex work report form. Dependant upon the permissions you give the group the technician is in, they can re-assign work reports after they are done with them, close them when they are finished, and even write work reports for problems that are not assigned to them.
 
You can also add your own custom fields to this work report.

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Heavy Widget Manufacturing Concern Active User:  John Sim Networks & More! Inc.
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Write a Work Report
Select from the options below then click "Process" to run the report.

Required field Indicates required field.
Date:
Required field
Start time:
: Required field
End time:
: Required field
Mileage:
Percentage:

By default only reports assigned to you will appear in the menu.
Use the options below to view additional reports.
View reports assigned to you
View all assigned reports
View all unassigned Reports

Problem Report:
Required field
Status:Required field
Problem solved
Problem can't be fixed by assigned tech
Problem not solved - still working
Problem closed
 
 
Work Done:Required field

 
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