Web-based Information Services for Businesses

WorkTrakkerPRO
Tracking and solving all your maintenance problems and solutions.

WirelessTrakker

MessageGuard

WorkTrakkerPRO is a web-based information service designed for the reporting, monitoring and tracking of maintenance issues, including scheduling and documenting everyday maintenance and work tasks. Since WorkTrakkerPRO is available anywhere there is an Internet connection, documenting and solving maintenance problems becomes easier than ever.

With WorkTrakkerPRO, you can:

Report a maintenance problem, identifying the item, its location, and a brief description of the problem.
Automatically notify the designated service administrator of the problem.
Assign problems to individual technicians or outside vendors.
Allow maintenance workers to report all work performed and whether the problem has been solved.
Automatically notify the person who reported the problem of each step in this process.
Create a historical record of maintenance problems, and instantly produce detailed reports of the status of all reported problems.
Track inventory and parts used for repairs.
Schedule tasks to begin on a certain date, occur on set intervals and/or run for a set number of occurrences.
Customize single line reports, allowing quick access to tickets via hyperlink to display further information.
Customize almost every aspect of the web interface, from adding your logo and company colors, to setting up your own user groups to determine who can use which service features.
Create a custom report and save it for later retrieval.
Set deadlines for tickets to be solved and generate automatic e-mails to technicians when a ticket is overdue.
Automatically create status reports for each technician. See at a glance which tickets are overdue.
Balance work, assigning tickets to technicians based on current workload.
Integrate the service with AssetTrakker to see repair histories and warranty information for equipment.

Click here to use our Rate Calculator, and find out if WorkTrakkerPRO is right for your business.

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