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K12SchoolBits Questions
K12SchoolBits Questions and Answers
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| Q. |
What is K12SchoolBits? |
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| A. |
K12SchoolBits is a web-based email service designed to meet the needs of
school administrators and staff that want to provide e-mail to students while retaining control
of it's content and use.
You can read more about the features of K12SchoolBits
here. |
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| Q. |
What advantages does K12SchoolBits have over other online e-mail services? |
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| A. |
One of the biggest advantages is K12SchoolBits content filtering.
You can monitor the content that is sent by students so nothing offensive
or inappropriate enters or leaves the school.
You can restrict the hours of usage so students aren't sending e-mail during class time or other restricted hours.
The ability to send attachments can be monitored or restricted. |
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| Q. |
Is K12SchoolBits CIPA Compliant? |
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| A. |
At the time of this writing K12SchoolBits
does in fact meet the CIPA (Children's Internet Protection Act) guidelines. |
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| Q. |
How does K12SchoolBits decide what messages are appropriate
and which ones are not? |
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| A. |
K12SchoolBits has two moderation options.
You can review all incoming and outgoing mail
or just mail that is flagged as inappropriate by the content filter.
You can have different groups of users
with different levels of content filtering. |
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| Q. |
How can the K12SchoolBits language filter
keep up to date with the ever-increasing vocabulary of students? |
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| A. |
While the K12SchoolBits database is quite extensive,
the language filter is entirely under your control.
You can add, delete, and edit words as you find it necessary. |
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| Q. |
I use SchoolBits and one of our users sent an inappropriate message that wasn’t blocked, what happened? |
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| A. |
Most likely this happened because the particular words the user wrote were not included in your language filter. To see the list of blocked words go to Language Filter on the left hand menu in your SchoolBits application. You can edit this list as necessary. HINT: Sometimes it is desirable to put misspellings and plural forms of inappropriate words in the language filter. |
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| Q. |
Some of my users try to get around the language filter by using characters in their inappropriate words, how can I stop this? |
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| A. |
You can include words with characters by putting a “/” in front of the character in the language filter.
For Example: Someone might type B*Z* to simulate the word “Bozo” (or other more inappropriate word). You could block this by typing B/*Z/* in the language filter.
Putting square brackets around the “/” and character will block any character that used not just the specified.
For Example: B[/*]Z[/&] will block B&Z* and B*Z* and B@Z@ or any characters used in those spaces.
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| Q. |
Can I use POP3 access in SchoolBits? |
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| A. |
No, SchoolBits is a filtered e-mail application and users will not have POP3 access. |
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| Q. |
Why can't I delete the trashcan folder? |
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| A. |
The trashcan folder is a necessary part of SchoolBits' functions and cannot be deleted. |
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| Q. |
Will our students see any advertising? |
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| A. |
No. Not now, and not ever. In fact we have no third party advertising at all on our site. |
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| Q. |
Is there a way to see all the users and which groups they are in? |
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Yes, go to Manage Users > View Users in Groups. This will give you a clickable list of all user accounts sorted by group. |
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