This year, we used WT technology for standardized testing on our student iPads, and we successfully administered over 165 students simultaneously without any issues. I’ve recommended your product to multiple schools, and I know of at least three that are using it and are extremely happy with your product. Way to go K12USA! "

Among the features we love most: multiple SSIDs; easy-to-use, centralized administration; integration with SecureSchool; seamless access-point connections when moving around the building; and awesome technical support. It’s also economical and simple to set up.

When looking for a managed Wi-Fi solution for our schools, we checked out quite a few brands but went with WirelessTrakker. We’re really glad we did—not only because it’s a great system, but because we knew from dealing with K12USA for other products that their support would be there if we hit any bumps in the road. True to form, whenever we call, we always get a reliable tech on the "

I’d be hard-pressed to name a deficiency—I’ve had a great experience with this system and have recommended SecureSchool to the Region IX Education Cooperative in my area; they’re implementing it at a majority of our member districts.

Thank you for your proactive response to the PARCC testing issues we encountered while trying to use the Pearson products for state-required testing. We found your staff was already aware of these problems—and in many cases—already had solutions. We are very happy with the SecureSchool solution. "

I was reluctant to install SecureSchool during the school year, but with the help of your amazing support staff, it was actually pretty easy. The appliance was shipped preconfigured, and with Sean’s expertise, we had it up and running in minutes during spring break.

Management of our wireless network has never been easier! Our previous firewall was difficult to understand and configure—I always had to call tech support when making changes, and the support staff were very difficult to understand. I like SecureSchool’s intuitive, easy-to-configure interface and your superior customer support—it’s absolute amazing! When I get in a jam, I make a quick call, which is usually answered immediately, and Sean, Tom, or one of your other product experts resolves the issue in minutes. Your products are great, but your support staff is what truly sets your company apart from the others. I have never had better support with any other technology company. I continually recommend your products and am installing five more SecureSchools this summer."

Content filtering used to be a daily chore, as we were constantly getting reports from teachers about sites that should be blocked—then we’d enter them into the system and hope new sites didn’t pop up. Since switching to SecureSchool, we don’t get those kinds of requests much anymore. It lets my staff and me focus on other issues. I love that SecureSchool integrates with our active directory environment, giving students and staff different levels of access when they log on.

The other benefits are: (1) An always friendly, always personable, always able-to-help support staff. Nine times out of 10, the people answering the phone know the product inside and out and can fix the issue within minutes of diagnosing the problem. That one time out of 10, they’ll immediately get you to someone who can help. (2) SecureSchool keeps it simple. With most other products, the more you tinker with how the filter operates, the more complicated it gets. (3) It works! After the initial setup and configuration process, making tweaks to the system is simple. There’s no question I would recommend this product: When you compare cost with features, you can’t beat it. "

Before using these Web based applications, we used the “standard” paper forms for all requests. Not only were these request forms often received in an untimely fashion, additional time was required for follow-up, status reports, and record keeping of the number of requests submitted. Since implementing these two programs, all of these concerns have been resolved. Although there was some hesitation and lack of cooperation initially by staff, over time everyone has found that these applications have greatly improved the communication between both staff and support staff. Work orders are being received, acted upon, and documented with status reports within a much more improved timeframe.

As an administrator I like the ability to monitor, prioritize and track all work being done, while at the same time maintain a digital record of all work completed. TroubleTrakkerPro and WorkTrakkerPro have benefited everyone. I would highly recommend both applications. They are very effective and so user-friendly. Cannot imagine trying to function without them. "

The ease of use, has allowed the entire tech staff the time we need to do the other tasks. The filtering has eliminated many potential problems for our network users and thus the tech staff. Network users usually don’t know that it has been freeing them of thousands of unwanted and unnecessary advertisements, but the system assures that teacher and staff time is used for district work, not wasted on dealing with unwanted and unsavory advertising email. Anyone managing a large group of email users will find SpamTrakker to be a 24-hour-a-day work horse for their network."

Now the District really wants to use AssetTrakker, since we lost our spreadsheets with all of our model and serial number information for the devices that were stolen. We are having to get printouts from all of our vendors and compare them to what is left to see what is missing."

The human interface is very good as well and makes learning the device easy. The learning curve is rather steep but short.

Not only is the product very good....customer service is excellent, outstanding, superior, magnificent, and wonderful."

After pulling the trigger and moving to Secure School the sense of being overwhelmed was eased by the great customer service you guys provide. I had no idea how complex filtering could be, but at the same time with help, I found that a reasonable compromise can be attained as you mold the filter to your organization's needs. At first, staff members were pissed off that they couldn't get where they needed to go, but using the web forms, I was able to free up what I needed to so they could get their jobs done. The reporting features are great as I find my data hogs and train them to be more considerate "netizines". Now they wait till after school to download that TV show or video they need for class tomorrow.

It's nice that I have a sense that my school is relatively secure from outside threats. I have the sense that it's a very capable device backed by superior support service at a fair price. "

Their most recent product – WirelessTrakker – has completely blown me away. As a nearly 30 year veteran of the IT workplace, I know how hard it is to set up a robust, enterprise class, Wireless Local Area Network. With all of the technical pit-falls, setting up a multi-access point wireless LAN segment is difficult. From the moment that I unpacked the controller and access points, I just knew that this setup was going to be one of the easiest that I had ever done.

Once I had the controller installed in my LAN, a simple phone call was all that was needed to have everything activated. The technical team even helped configure my pre-existing switches to work seamlessly with the new system. The access points were a snap to set up and in next-to-no-time, I had my entire b/g/n multi-access point wireless LAN up and running – across our entire campus. It doesn’t matter what our students or faculty are running – PC, Mac, iPad, ‘Droid, iPhone, etc. – it just all works flawlessly. The beautiful thing about WirelessTrakker is not just how robust it is; not just how easy it was to set up; not just the unparalleled customer support that I received; it was that I was able to purchase this amazing system for hundreds of dollars less than any other solution that I looked at!

I whole-heartedly endorse the products and staff at K12usa.com! You folks make my job so much easier. "

As a new customer, K12USA worked with us to come up with purchasing contracts that made the transition to SecureSchool very agreeable to our schools in Arizona.

We are extremely please with the content filtering this software is providing for our students. We had serious problems with our previous content filtering software when running some of our web based student software. Those problems have been completely eliminated with the SecureSchool solution. "